Blog Post

How Covid Has Changed Virtual Apartment Tours

July 15, 2021
Like most industries looking to thrive despite the repercussions of the COVID-19 pandemic, real estate has embraced new business processes: the improvement of virtual apartment tours. While this latest invention may have existed in the past few years, it has become inevitable due to stringent measures like social distancing and other restrictions. Now more than ever, realtors and leasing agents scaled higher on their use of technology to get rid of face-to-face dialogue and on-site visits with prospective clients.

Below are ways COVID-19 has transformed real estate transactions and how involved parties can generate a virtual apartment tours experience to keep up with the uncertainties of the pandemic-affected environment.

Speeding Up Technology Advacements

Most modern apartments are innovating state-of-art features, amenities and other privileges that provide ambiance and convenience for occupants. The Corona Virus pandemic has speeded up this development, compelling realtors and leasing agents to adopt the latest technologies and innovative solutions in the shortness time possible. Now potential clients can access relevant information online, including:


  • How to renew their lease online
  • Accessing concierge privileges through apps
  • Improved self-guided apartment tours


Soon, virtual apartment visits and lease agreements will work contactless. All it takes is for both parties to sign into a specific platform and use the voice recognition app to communicate remotely.

Improved Apartment Leasing Process

Gone are the days when you needed to access local apartment listings via the Yellow Pages or contact the realtor to schedule an on-site visit. Today, if you get an apartment you like, expect the process to work differently. Apartment operators are upgrading the websites to take their visitors on tour through pre-recorded videos or going live. It almost feels like you are there only this time; you will be viewing the house from the comfort of your home. The tour also creates a community-like atmosphere, where operators and buyers can interact with each other.

Creating Amenities that Adhere to COVID-19 Measures

If there is any time property owners have learned the art to design and upgrade amenities to meet the social distancing protocol, it is during the pandemic. The former apartment designs only catered for indoor-related solutions, which might not be effective with the growing need to stay at home and away from crowds or social places. Since social interactions are not about to go away anytime soon, it will be best for apartment owners to revisit their designs to suit their potential clients' needs.


For example, now that bars and parks are no-go zones, it would be best to innovate rooftop bars and lounges for party-goers. On the other hand, balconies will be re-designed to accommodate outdoor amenities. In addition, upcoming apartments might don features like large windows to invite natural light to spaces.

Enhanced Communication

Apartment operators and renters should understand how the real estate environment behaves during an economic crisis, weather change, new amenities or market disruption. Initially, a property management company would organize on-site meetings to explain the market trends. Some operators might have found it daunting to juggling between honoring apartment tours and keeping up with the sessions. Fortunately, digital communication has speeded up the latest industry practices. Property managers and apartment associations will now feel how email announcements and online promotions can transform their work relationships.

Enhanced Website Experience

More than ever, it will be easier for tenants to find great resources for apartments. For example, if renting prospect is hunting for an apartment in Philadelphia, all they need to is type "virtual apartment tours near me- Philadelphia," and their search engine will list down all of them. From there, they will visit each website to determine if it is up to date with the latest COVID-19 measures.

Final Thoughts

Apartment operators and owners can never be sure when the pandemic will end. It may get to a point where only operators who know how to maneuver their ways in an economic crisis will land clients. That can only happen operators who are innovative, embrace technology and open to fulfilling the needs of residents. To find out more about house listings in Philadelphia, call us today.

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